ServiceNow
Consultancy

Empowering enterprise organizations through sophisticated digital workflow automation and IT transformation.

ITSM
ITOM
CSDM
HAM
SAM Pro
Now Assist

Orchestrating the Modern Enterprise

Enterprise friction is the enemy of scale. When internal departments—IT, HR, Security, and Customer Service—operate in isolated silos using fragmented tools, operational velocity plummets while administrative costs surge.

Yawstone specializes in dismantling these organizational silos through the strategic deployment of the ServiceNow platform. We don't just "install software"; we architect a unified digital nervous system for your entire enterprise. By mapping complex, archaic manual processes and translating them into streamlined, automated digital workflows, we empower your workforce to focus on strategic execution rather than administrative overhead.

Abstract visualization of interconnected enterprise workflows

From standard IT Service Management (ITSM) implementations that align strictly with ITIL best practices, to establishing absolute visibility of your infrastructure via ITOM and Discovery, our certified architects guide the transformation. Furthermore, when out-of-the-box solutions fall short, our development team leverages ServiceNow's Custom App Engine to build bespoke, resilient enterprise applications that solve your most unique business challenges directly on the Now Platform.

Our Implementation Methodology

A structured approach to migrating and automating enterprise workflows.

01

Assess & Road-map

Deep-dive discovery sessions to map existing processes, identify automation bottlenecks, and define the target architecture capability model.

02

Architect & Build

Developing the solution strictly adhering to ServiceNow baseline best practices—customizing workflows, configuring modules, and building portal UI.

03

Enable & Automate

Deploying the solution into production with rigorous UAT, organizational change management, and continuous optimization pipelines.

Strategic Advisory

Executive consulting to ensure your Now Platform investment delivers maximum ROI.

  • Platform Governance & Operations
  • Licensing & Portfolio Rationalization
  • CMDB Health & Maturity Assessment
  • Operating Model Transformation

Technical Engineering

Hands-on implementation and scripting by certified ServiceNow engineers.

  • Bespoke Application Development (App Engine)
  • Complex API & IntegrationHub Setup
  • Service Portal / UI Builder Customization
  • Automated Testing Frameworks (ATF)

Federal Capability

Yawstone Holdings LLC is a SAM.gov registered Small Disadvantaged Business (SDB) providing ServiceNow ITOM consulting services to federal and commercial clients. CAGE: 1P6B0  ·  UEI: Q8YDG3NQZGB1

Entity Snapshot

Legal Name
Yawstone Holdings LLC
Business Type
Limited Liability Company (LLC)
Business Size
Small Business
Set-Aside
Small Disadvantaged Business (SDB)
Status
SAM.gov Registered & Active
UEI
Q8YDG3NQZGB1
CAGE
1P6B0
NAICS
541512 (Primary)  ·  541511  ·  541519
PSC
DA01  ·  DD01  ·  DF01  ·  DG01

Certifications & Clearance

  • ServiceNow CSA
  • CIS-Discovery
  • CIS-Service Mapping
  • CIS-SAM Pro
  • CAD (Certified Application Developer)
  • ITIL v4 Foundation
  • CompTIA Security+
  • Active Secret Clearance

Contract Vehicles

  • SAM.gov DirectActive
  • GSA ScheduleIn Progress
  • DemandStar / BidNetComing Soon

Framework Alignment

  • NIST 800-53 / 800-171
  • FISMA
  • FedRAMP-aware
  • RMF / ATO process familiarity
  • Section 508

Detailed capability statement available on request — contact us for engagement specifics.

Ready to automate your enterprise?

Harness the power of the Now Platform with experienced architects and cleared personnel.

Consult with an Architect